With 350 AI models and a 70-petabyte data repository, Expedia makes travel planning seamless. By delivering personalized itineraries to real-time updates, the travel agency's AI technology is redefining and adding convenience to the way we explore the world.
Sabre Corporation harnesses AI and cloud technology to revolutionize travel experiences, predict disruptions and offer personalized services. With a complete migration to Google Cloud, Sabre aims to address industry challenges and meet evolving consumer demands for seamless travel solutions.
By moving its on-premises data to the cloud, Sabre is leveraging AI services in the cloud to solve the most complex problems for its customers. CIO Joe DiFonzo said they can use the data collected over decades to provide travel intelligence and improve travelers' experience.
Iyad Hindiyeh, CDTO, San Francisco International Airport, is taking a holistic approach to digital innovation by integrating it across the airport ecosystem, including transportation services, baggage handling and airport security, among other in-airport services.
Jose Soares, director IT, The Capital Hotels and Apartments in South Africa, discusses how the luxury hotel embraced change with digital transformation, cloud integration and unique customer experiences. He offers insights on platform building, cloud adoption and generative AI innovation.
Accor Group has a global presence with more than 40 hotel brands across 110 countries. With unified customer relationship and content management systems, the company has set new standards for guest experiences worldwide.
Since it embarked on a transformative journey over a year ago, Dubai Holding Hospitality Asset and Jumeirah Group implemented intelligent automation and established a data lake to enhance operational efficiency, foster transparency and bolster data governance, ultimately leading to informed decision-making.
With times changing and data being the common denominator across business functions, both the CIO and CISO should cater to a common objective - customer experience and growth. The CIO and CISO of Fareportal give us a testimony of how both functions can work in collaboration.
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