RBL Bank's Cloud-Based Approach to Secure WFH During COVID-19
RBL Bank's CIO on Scalability and Agility of Cloud-Based Work-From-Home SolutionThe COVID-19 pandemic has thrown unforeseen challenges at businesses, sending all business continuity strategies planned by CIOs for a toss. In this crisis, enabling employees to work from home (WFH) has been the biggest challenge. It requires procuring, configuring and delivering computing devices for employees while ensuring that the security demands are being met. For banks, this can be daunting as they need to ensure continuity in banking services to customers while maintaining stringent security practices that meet regulatory compliance.
See Also: The Age of Silo-Less Security & Operational Resilience
RBL Bank, one of India's fastest-growing private sector banks, decided to think differently from its peers by implementing a cloud-based approach to enable remote working for its employees - a unique and uncommon approach in regulated industries. The bank has implemented Amazon WorkSpaces to offer a managed, secure desktop-as-a-service (DaaS) solution to its staff, enabling a fully managed service remotely to employees. RBL Bank is also one of the first banks to deploy this solution in India's highly regulated BFSI industry.
Sankarson Banerjee, CIO, RBL Bank, explains what encouraged him to adopt a cloud-based approach. He shares his experience and details of how the solution enables the bank to ensure regular operations, employee productivity and collaboration in a secure manner amid the COVID-19 pandemic.
This article was previously published on the DynamicCIO website on April 29, 2020.