From seamless bookings to integrated travel services, IndiGo's multi-cloud strategy is accelerating AI-driven customer solutions. In less than 18 months, the airline has migrated all of its workloads to the cloud and has since closed its data centers.
Target plans to launch a generative-AI-powered chatbot for its store workers in August. The Store Companion chatbot will answer job-related questions, coach new employees, support operations management, and likely improve efficiency and customer service across nearly 2,000 stores in the U.S.
Indonesia has started the process of integrating tens of thousands of government applications into less than a dozen "super apps" to accelerate the delivery of public services, according to President Joko Widodo. But the move toward consolidation could raise data privacy and security concerns.
Compromised mobile apps can be an open door to critical
enterprise app servers and other back-end systems,
and this survey aims to shine a light on a potential hole in
most enterprise security walls – exposing potential gaps in
CISO awareness.
Compromised mobile apps can be an open door to critical enterprise app servers and other back-end systems, and this survey aims to shine a light on a potential hole in most enterprise security walls – exposing potential gaps in CISO awareness.
In Q2 & Q3 2023, ISMG surveyed over 100 senior cybersecurity...
Customer experience is a crucial factor in determining the growth and competitiveness of an organization. 7-Eleven is making every effort to deliver that experience securely through its innovations like 7NOW app, 7REWARDS and 7-Eleven Fleet.
A new study from Verizon Business reveals a continued rise in major cyberattacks in the last year involving mobile devices due to hybrid or remote work. Dr. Siva Sivasubramanian, CISO at Optus, tells ISMG how organizations should be investing to secure mobile devices and remote workers.
Thomas Cook has been driving automation and catalyzing efficiencies and productivity across channels through its innovative use of technological solutions such as the customer relationship management software.
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