Businesses of all sizes have one common objective of understanding customer behavior and personalizing experiences according to their requirements. Sauvik Banerjjee, former founding CTO of Tata Neu and Tata Digital, describes the making of India's largest super app.
Ferns N Petals (FNP), a household name in India's gifting industry, started with flower bouquet delivery from a single flower shop in New Delhi, India, in 1994.
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