Elevate Competitiveness by Harnessing Process Transformation

Tony Saldanha, Co-Founder of Inixia, on New Models of Process Transformation
Tony Saldanha, co-founder, Inixia

Process transformation serves as a vital element in creating competitive advantage. By continually refining and optimizing the internal operational workflows, organizations can enhance efficiency, reduce costs and deliver higher-quality products or services. This not only ensures a more responsive and adaptable business, but also prepares them to meet evolving customer demands.

Process transformation empowers companies to remain agile and innovative, staying one step ahead of their competitors and sustaining their competitive edge in an ever-changing marketplace.

In his book, "Revolutionizing Business Operations: How to Build Dynamic Business Processes for Enduring Competitive Advantage," Tony Saldanha, co-founder of Inixia and former VP, Global Business Services, Proctor & Gamble, delved into the dynamic process transformation model.

"Process transformation has historically been very fragmented and siloed. Business leaders need to treat process transformation equivalent to product transformation," he said.

In this video interview with ISMG, Saldanha discussed:

  • The importance of business process transformation for competitive advantage;
  • The difference in momentary and ongoing transformation;
  • The role of new technologies in transformation.

Saldanha is a best-selling author, board advisor and Fortune 100 company consultant with extensive operational global business services and information technology expertise. He has more than three decades of international business expertise across the U.S., Europe and Asia.

About the Author

Rahul Neel Mani

Rahul Neel Mani

Founding Director of Grey Head Media and Vice President of Community Engagement and Editorial, ISMG

Neel Mani is responsible for building and nurturing communities in both technology and security domains for various ISMG brands. He has more than 25 years of experience in B2B technology and telecom journalism and has worked in various leadership editorial roles in the past, including incubating and successfully running Grey Head Media for 11 years. Prior to starting Grey Head Media, he worked with 9.9 Media, IDG India and Indian Express.

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