To support its business expansion plans, Indian consumer electronics retailer boAt needed an IT infrastructure that would enable robust, digitalized and automated processes. Faster customer response, real-time visibility and process efficiencies were key business requirements, says CIO Shashwat Singh.
Netherlands’ app-only supermarket Picnic has disrupted the online food shopping industry. Daniel Gebler, founder and CTO of Picnic - a company known for autonomous delivery of groceries - explains how technology innovation is making it possible.
While the usage of robots has seen an exponential rise in various industries, including automotive, factory shop floors and more, the retail and logistic industries are the next ones to catch up. Here are some use cases of how robots are contributing in removing friction and enhancing customer experiences.
Customer experience is a crucial factor in determining the growth and competitiveness of an organization. 7-Eleven is making every effort to deliver that experience securely through its innovations like 7NOW app, 7REWARDS and 7-Eleven Fleet.
Sauvik Banerjjee, CTO, Tata Digital, explains why the misalignment of mindsets between business and technology leaders, as well as waterfall thinking, is the biggest barrier to digital transformation.
Vaidyanath Subbaraman, director/global head - technology, Unilever, discusses the increased importance of digital transformation and e-commerce in the changing times in the FMCG sector.
Selling groceries and fast-moving consumer goods online can be a daunting task in India. But Bigbasket has succeeded at what was earlier thought to be a near-impossible feat.
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