Dr. Jassim Haji, president, International Group of Artificial Intelligence (IGAI), shares his perspective on AI's pivotal role in shaping the future of societies and businesses. He emphasizes ethical use, accessibility and collaborative governance for the transformative use of AI.
During the pandemic, banking customers got to experience more digitally enabled services. Today, consumers are more amenable to digital services. Technologies such as cloud and AI are helping banks respond faster to customer queries and provide more innovative digital services.
Diversity, equity and inclusion go beyond mere representation of minority groups on paper. It requires empowerment, the ability to influence change, equal prospects and a sense of belonging. Without these elements, organizations would miss out on the extraordinary benefits of a varied workforce.
In the latest episode of Spotlight, editors at ISMG's CIO.inc review this month's most important technology conversations with IT leaders, and share their thoughts on some of the significant developments in the world of technology.
Process transformation serves as a vital element in creating competitive advantage. By continually refining and optimizing the internal operational workflows, organizations can enhance efficiency, reduce costs and deliver higher-quality products or services.
Jose Soares, director IT, The Capital Hotels and Apartments in South Africa, discusses how the luxury hotel embraced change with digital transformation, cloud integration and unique customer experiences. He offers insights on platform building, cloud adoption and generative AI innovation.
Dr. Sylvia Sathekge and Michael Nteere from Africa delve into the journey of CIOs, from mastering technology intricacies to strategic alignment. They also discuss CIO challenges, cybersecurity's role in digital transformation and the AI-driven IT future
In Part 2 of this post, we walk through how to apply the 7 Rules to build team commitment to tackle this overlooked challenge. Our analysis is illustrated by a current real-life conundrum that could lead to personal regulatory liability.
Four editors at ISMG's CIO.inc review this month's most important technology conversations with leaders and their thoughts on some of the significant developments in the tech world in the latest episode of Spotlight.
This blog explains the power of business-aligned patch prioritization in elevating cybersecurity. Learn how to communicate risk effectively and implement AI-enabled approaches with the 7 Rules Cyber Framework to build cyber resilience.
After divestment in April this year, Trident Steel Africa entered into a pivotal transition. CIO Duke Mathebula plans to leverage this opportunity to steer strategic IT choices, aligning with business objectives while reconstructing 80% of current systems from scratch.
South Africa-based law firm Webber Wentzel, with a legacy spanning over 150 years, stands out for its distinctive principle-based technology architecture. Each technology investment is thoughtfully aligned with nine core principles, driving the firm toward achieving its business goals effectively.
Sifat Jahan Nur, CIO of Bashundhara Group in Bangladesh, highlights customer experience and process efficiency as two key challenges. Through systematic process transformation, the company has achieved growth, improved customer experience, and enhanced efficiency.
Discover how Wema Bank embraced disruptive digital innovations with ALAT for Business 2.0 and the innovative Phygital Branch concept. Learn about the bank's focus on cybersecurity and its future plans, including the integration of generative AI to revolutionize customer experiences.
Laurynas Prikockis, CIO of Lithuania-based Western Shipyard Group is on a mission to transform IT into to a true business enabler. The company is implementing Industry 4.0 best practices that bring infrastructure, ERP and cybersecurity teams to work in unison.