Jagjit Dhaliwal, vice president and global CIO industry leader for UiPath, is optimistic about automation being the first step toward operational efficiency and digital transformation. Automation helps CIOs in bringing necessary controls and transparency.
The National Bank of Fujairah is on a tech-refresh path. Not only has it moved on to a service-oriented architecture but has also automated 50 processes to cater to the changing demands of its corporate and retail customers.
With a solid technology architecture, which is secure by design, Maruti Suzuki delivers on its promises to customers. Rajesh Uppal, senior executive director, IT and HR, Maruti Suzuki India Ltd., discusses how the company is transforming to stay ahead in a competitive market like India.
Jonathan Feldman, CIO of city of Asheville, NC, and co-author of the code for America's open-source book "Beyond Transparency" speaks about the path CIOs should walk on to innovate, change and create value. "To create a superior CX, it is important to have superior EX," Feldman says.
In 2017, Tata Steel set a goal of becoming the leader in digital steelmaking by 2025. Being the first of its kind in adopting a digital twin in sinter making in India, it is on course to align business and technology to become a "tech-first" company.
Metaverse is the most raging buzzword in the tech industry today. The global metaverse market size in 2022 is estimated to be at $47.48 billion. Dr. Martha Boeckenfeld, dean and partner of Metaverse Academy, talks about its evolution and use cases.
Businesses of all sizes have one common objective of understanding customer behavior and personalizing experiences according to their requirements. Sauvik Banerjjee, former founding CTO of Tata Neu and Tata Digital, describes the making of India's largest super app.
How best can CIOs and CTOs collaborate to get better technology governance and visibility? Wilbertus Darmadi, CIO at Toyota Astra Motor and Edmund Situmorang, CTO at PT. Asian Bulk Logistics share their views.
With increased focus on digital experience, new-age technologies such as blockchain, AI and IoT will have the greatest impact on banking services by 2025. Globally, banks are deploying these technologies for better business decision making and enhanced customer experience.
Sandip Raichura, CEO, retail broking and distribution, at Prabhudas Lilladher Pvt. Ltd., shares his views on how the organization is adapting to change and gearing up for the challenge, the impact of regulations, and how it is centrally focused on improving customer experience.
Mona Srivastava, chief digital officer - LPG business unit at Bharat Petroleum, discusses how she manages the entire digital solutions, digital payments, brand positioning and social media strategy for the business.
The COVID-19 pandemic brought about a major shift in how consumers perceive insurance and the delivery modes by insurance providers. These are challenging times, and insurance companies are taking steps to stay relevant.
Leading players in the market are leveraging tech for their frontend and backend ops with cutting-edge technologies such as cloud, authentication and advanced charting. Upstox achieved a 2 million customer mark in less than five months of hitting the 1 million customer base.