Toyota-Astra Motors Indonesia moves into its next phase of growth with digital innovations, including a four-stage big data implementation and an IoT-based telemetry solution to become a data-driven company that serves customers proactively.
Muath AlHomoud, CISO of Smart Digital Payment Company, in an interaction with Information Security Media Group, speaks about business challenges, cybersecurity landscape and privacy concerns facing the fintech industry in the Middle East region.
Gartner analysts and CXOs from Genpact, Dubai Investments, First Shanghai Group, Mahindra & Mahindra, and Airtel list improving customer journeys and leveraging the potential of emerging technologies like 5G among the top items on the 2023 agenda under the overarching pillars of sustainability and cybersecurity.
After successfully traversing two phases of his life as a researcher and corporate leader, Dr. Jai Menon, former global CIO of Bharti Airtel and a technologist par excellence, had just entered the third phase - entrepreneurship - before passing away this week. CIO.inc pays tribute to the visionary.
The cybersecurity industry is witnessing three fundamental shifts. Cybersecurity is no more about technology but a fine balance between people, processes and technology. Boards of directors will be more responsible for organizational risks and resilience. Cybersecurity will be leveraged as competitive advantage.
While the usage of robots has seen an exponential rise in various industries, including automotive, factory shop floors and more, the retail and logistic industries are the next ones to catch up. Here are some use cases of how robots are contributing in removing friction and enhancing customer experiences.
Energy exchanges are real-time markets that operate 24x7. Sangh Suman Gautam, chief technology officer, Indian Energy Exchange, explains how he leveraged the cloud to address its priorities, including high availability, customer centricity and compliance.
Sumil Mathur, CFO of EMAAR India, explains how judicious mix of ingenious technology innovations and off-the-shelf global platforms like Oracle Fusion Cloud ERP and Salesforce gave EMAAR the technologies to launch IoT-enabled, automated digs-homes and take the customer experience to a whole new level.
With changes in customer behavior, digital risks are permeating beyond the extended perimeter of an enterprise. It is no longer possible for a CISO/CIO to manage it alone. Breaking the silos and creating a fusion center with multiple stakeholders is one of the ways to address this challenge.
Attention is fast becoming a scarce resource in the hyper-digital age. Digital products are fiercely competing for the "limited attention" of consumers. In this modern, digital-centric economy, the CXOs have to increasingly focus on how their products can capture attention without information overload.
Jagjit Dhaliwal, vice president and global CIO industry leader for UiPath, is optimistic about automation being the first step toward operational efficiency and digital transformation. Automation helps CIOs in bringing necessary controls and transparency.
With times changing and data being the common denominator across business functions, both the CIO and CISO should cater to a common objective - customer experience and growth. The CIO and CISO of Fareportal give us a testimony of how both functions can work in collaboration.
The National Bank of Fujairah is on a tech-refresh path. Not only has it moved on to a service-oriented architecture but has also automated 50 processes to cater to the changing demands of its corporate and retail customers.
Mahindra Group has created a smart vision for tech infusion in unique ways. By making technology platforms, the company will create monetizable assets, which will either become part of a larger ecosystem or can even be a direct-to-market offering.