CIOs and CISOs Have a Singular Objective in a Data-Driven OrgWhile CIOs Need to Understand Security, CISOs Should Imbibe Growth Strategies
According to the World Travel and Tourism Council (WTCC), the COVID-19 pandemic cost the tourism industry approximately $22 billion and nearly 50 million jobs globally. The tourism industry was hit the hardest, impacting various associated sectors, such as hospitality, travel agencies, tour operators and travel portals.
As enterprises prepare for business to return to pre-pandemic levels, they are considering new strategies to provide customers with a better experience. Also, due to increasing cyberthreats and malicious attacks, there is a concerted effort to ensure cyber resilience and data privacy.
Ankur Ahuja, CISO, and Andrew Bush, CIO, Fareportal, discussed a range of issues including changes in customer expectations, technology's alignment with the business, cybersecurity preparedness and the coordination between a CIO and CISO in helping run business without friction. Fareportal is a next-generation travel concierge catering to over 18 million unique visitors every month across 195 countries.
"In today's times, we not only have to safeguard the business from natural disasters but also malicious activities instigated by cybercriminals. This can only happen when a CIO and CISO work in tandem to ensure a smooth, resilient technology infrastructure," Bush says.
"The discussion on resilience, be it business or cyber, isn't possible if a CIO and CISO work in silos. Both have to drive a common agenda along with other business stakeholders," Ahuja says.
In this video interview with Information Security Media Group, Bush and Ahuja discuss:
- Working on the velocity of innovations with changes in architecture;
- Creating harmony between DevOps and DevSecOps;
- Conversations between a CISO and CIO to solve business problems;
- Driving a common agenda of customer centricity.
Bush has nearly 20 years of experience working in multiple domains, including finance, technology and data. Prior to his role at Fareportal, he served as the global head of technology for Lazard's $1.4B financial advisory business, responsible for all aspects of technology including technology strategy, product design, innovation, application engineering and third-party cloud services. Previously, Bush led technology, operations and transformation organizations at Citi, Credit Suisse and Barclays.
Ahuja has more than 15 years of experience in cybersecurity consulting as well as industry leadership with a record of accelerating and securing a large digital business. He is a serial investor in security startups and is also a board advisor and mentor to multiple tech-driven corporations. Prior to Fareportal, Ahuja worked as associate director at PwC.