CIOs will have to quickly pivot their IT resources in line with business' highest priority items. According to Barry Brunsman, global leader, CIO Center of Excellence, KPMG International, this will draw focus on technologies that enable better connect with customers or give competitive advantage.
Gartner analysts and CXOs from Genpact, Dubai Investments, First Shanghai Group, Mahindra & Mahindra, and Airtel list improving customer journeys and leveraging the potential of emerging technologies like 5G among the top items on the 2023 agenda under the overarching pillars of sustainability and cybersecurity.
A few decades ago, creating tech foundation and standards was the key responsibility of a CIO. Today, CIOs drive digital growth. Hence, it is important for them to collaborate with employees for business growth and value creation.
In the last five years, Africa has seen exponential growth in digital adoption. However, it also saw a rise in cyberattacks, with phishing being the hackers' first choice of attack. What is the current state of cybersecurity, and how are tech leaders dealing with challenges in implementing digital tech?
The unprecedented volatility caused by the COVID-19 pandemic tested the abilities of CIOs to turn situational transformation into an enduring business strategy. However, most CIOs were successful in transitioning from reactive IT to proactive digital strategy.
Though it is important to have a CIO who can speak and understand the business language, in the process, enterprises should not negate the technical knowledge of the leader, says Wayne Sadin, lead advisor, advisory board at Via Group Partners.