Change Management - Impediment to Digital Transformation

Khushru M. Mistry Offers Strategies for Digital Transformation Success
Khushru M. Mistry, former chief information officer and senior vice president, Eureka Forbes

Digital transformation involves people, process and technology. But most CIOs believe the "people" aspect is the biggest challenge in implementing digital change management. Agile governance with an eye on costs and impact is highly recommended.

Khushru M. Mistry, former chief information officer and senior vice president, Eureka Forbes, said digital transformation must first align with enterprise strategy "and the organization's capacity and capability" to adapt to change.

Mistry, who has led digital transformation projects in companies such as Eureka Forbes and HSBC, said there are three common "speed breakers" to digital transformation.

"The first one is articulation of your digital strategy. Second, does the technology align directly with the transformation? And the third is digital change management," Mistry said.

He spoke about the transformation that he undertook at Eureka Forbes and the change management challenge, wherein he had to lead the transition from "an emotional-based company to a data-driven company."

In this video interview with Information Security Media Group, Mistry also discusses:

  • Essential parameters for achieving digital transformation;
  • Speed breakers to digital transformation;
  • Strategies for digital change management.

Mistry has a track record of 30 years in information and communication technologies. At Eureka Forbes, he was responsible for leading the IT vision and transforming enterprise applications and infrastructure to meet the organization’s ever-evolving needs.

About the Author

Brian Pereira

Brian Pereira

Sr. Director - Editorial, ISMG

Pereira has nearly three decades of journalism experience. He is the former editor of CHIP, InformationWeek and CISO MAG. He has also written for The Times of India and The Indian Express.

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