Yamini Kalra

Project Manager - Global Copy Desk, ISMG

Kalra has more than eight years of experience in content production across journalism, research and media. Prior to ISMG, she worked at Gartner, The Indian Express and Outlook India.

2025 Is the Year of AI PCs; Are Businesses Onboard?

Yamini Kalra • October 15, 2024

AI PCs are expected to make up 43% of all PC shipments by 2025, from 17% in 2024. The demand for AI-powered laptops is forecast to outpace that for desktops, and by 2026, AI laptops will be the "only choice of laptop available to large businesses."

Soon, Your Car May Be More Than Just a Vehicle - It'll Think

Yamini Kalra • October 9, 2024

Nguyen Xuan Phong, chief AI officer at FPT Software, explores how generative AI is transforming automotive design, the challenges it presents for cybersecurity and the broader implications for industries adapting to this fast-paced technological shift.

Will AI Middle Managers Be the Next Big Disruption?

Yamini Kalra • October 1, 2024

With its advanced - and evolving - capabilities, AI is integrated into most business processes and tasks, becoming nearly indispensable across industries. Its impact on the workforce is, thus, unsurprising and raises a familiar question: Can the technology take over jobs?

Traditional CX on Deathbed as AI Agents Thrive

Yamini Kalra • September 20, 2024

By 2027, at least 80% of all customer interactions will be performed by AI agents. The study by Zendesk paints a transformative picture of CX. As organizations, especially in the SaaS ecosystem, increasingly adopt AI agents, the shift toward outcome-based monetization is almost inevitable.

Data Is King. It Is Also Often Unlicensed or Faulty

Yamini Kalra • September 12, 2024

Large language models such as ChatGPT are trained on massive amounts of data generated from publicly available sources including Wikipedia, news, blogs, publications and Common Crawl. The problem lies in the datasets themselves - how they are licensed, sourced and used.

What Does the Car of the Future Look Like? Ask BMW

Yamini Kalra • September 5, 2024

With a legacy of over 100 years, BMW has built a reputation for precision engineering and commitment to innovation. But the modern challenge goes beyond traditional craftsmanship. BMW is on course to build the ultimate car - driverless, electric and with a mind of its own.

CIO Awards and Summit: AI and Innovation Go Hand in Hand

Yamini Kalra • March 22, 2024

Technology practitioners, business leaders and industry experts gathered for the inaugural CIO Business Transformation Awards and Summit this month in New Delhi, India. The ISMG event, hosted by CIO.inc, recognized the remarkable strides CIOs have made in business transformation.