ask.KAI: Khaitan & Co.'s AI Initiative for Legal Prowess
CDO Rohit Shukla on AI Integration in the Firm's Operations to Enhance Efficiency
In the rapidly evolving legal landscape, where technology is disrupting traditional practices, Khaitan & Co., a full-service legal firm, has embraced a digital-first approach, harnessing artificial intelligence to elevate its legal services and enhance practitioner efficiency.
At the forefront of this transformative journey is ask.KAI, Khaitan & Co.'s generative AI platform. Developed in partnership with Microsoft Azure and OpenAI, this advanced solution aims to streamline contract drafting, automate data entry, and optimize workflows, ultimately delivering a superior client experience.
"Our very own ask.KAI is a generative AI solution where users can securely ask questions and receive answers within Khaitan's infrastructure, ensuring data confidentiality," said Rohit Shukla, chief digital officer at Khaitan & Co. Shukla believes that AI's true power lies in automating routine tasks. "With our digital initiatives, we aim to enhance lawyers' efficiency and streamline the business of law, ensuring our pricing and service delivery to clients are competitive. The eventual goal is "client first," where they benefit from engaging a full-service firm like Khaitan," he said.
In this video interview with Information Security Media Group, Shukla also discussed:
- Implementing AI-led design-thinking approach across business operations;
- Use cases of AI and generative AI in delivering legal services;
- Responsible AI practices, including continuous user training and ethical considerations.
Shukla leads the technology and innovation initiatives to elevate legal service delivery and optimize business operations. His experience in the technology and legal-tech industry spans leadership roles at major organizations such as Tata Consultancy Services and Wipro Technologies.
