How a Financial Conglomerate Manages Digital Transformation

Brian Pereira • May 31, 2023

Digital transformation can be a daunting task for a multinational company with hundreds of branches around the world. A cookie-cutter approach will not work. Here's how LOLC Holdings, a financial services conglomerate from Sri Lanka, manages customized digital transformation for its group companies.

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Artificial Intelligence & Machine Learning

Establish Supply Chains Control Tower for Better Visibility

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Artificial Intelligence & Machine Learning

Work Smarter, Not Harder: Implementing MDR

Sophos • May 29, 2023

Video

Applying AI as the Catalyst of Next Big Change in Education

Rahul Neel Mani • May 19, 2023

Millfield School, based in Somerset, United Kingdom prioritizes technology integration in education. Even prior to the pandemic, Millfield had already embraced technology-enabled learning - instrumental in managing disruptions caused by the global lockdown.

Information Technology Architecture

How a Robust IT Foundation Helped boAt Achieve 2x Growth

Brian Pereira • May 18, 2023

To support its business expansion plans, Indian consumer electronics retailer boAt needed an IT infrastructure that would enable robust, digitalized and automated processes. Faster customer response, real-time visibility and process efficiencies were key business requirements, says CIO Shashwat Singh.

Video

How to Make IT Operations Sustainable With Automation and AI

Smruti Gandhi • May 17, 2023

The success of any business relies on its technology operations, and the integration of automation and AI has become integral to this function. Geetha Gopal, COO, Verdana, discusses the challenges and opportunities of leading digital transformation initiatives in the current business climate.

Cyber Fraud

Why Democracy Is a Critical Asset Against Cyberthreats

Rahul Neel Mani • May 16, 2023

Yigal Unna, former DG, National Cyber Directorate, Israel, emphasized the importance of continued collaboration between defenders and the formation of a Global Cyber Cabinet consisting of more than 20 national CISOs from leading countries working to dismantle cybercrime syndicates.

CIO-CISO partnership

Gartner Defines New Technology Leadership Archetypes - Part 2

Brian Pereira • May 15, 2023

The increase in volume of threats caused the elevation of the CISO with new roles and responsibilities being assigned to them. Partnerships with the CIO and other business heads are imperative for driving business goals, say technology leaders and Gartner.

Customer Engagement

Moving Cybersecurity From Cost Center to Business Enabler

Brian Pereira • May 12, 2023

Corporate CISOs under pressure to shrink budgets can reframe spending decisions as meeting the needs of three key constituencies: customers, insurers and regulators. Ensuring security drives revenue, said Jess Burn, a Forrester security and risk senior analyst.

Video

Spotlight: Zero Trust at Dutch Rail, Importance of Right Data and More

Suparna Goswami • May 12, 2023

Four editors at ISMG's CIO.inc review this month's most important technology conversations with tech leaders and authors in the latest episode of Spotlight.

Video

Excessive Data Consumption Deters Meaningful Insights

Shipra Malhotra • May 12, 2023

Data analytics involves a significant amount of computational and human effort. However, excessive data consumption can lead to inefficiencies and hinder the ability to obtain valuable insights. Bastin Robin, CTO and Chief Data Scientist CleverInsight, recommends beginning with the right question to analyze the data.

Finance & Banking

How a Small Finance Bank Improved Stakeholder Experiences

Brian Pereira • May 11, 2023

In embracing digital and cloud apps, a non-banking financial institution significantly improved the customer experience, simplifying the loan application process. It also streamlined its business processes so that sales officers on the road can act immediately and start the loan approval process.

Video

Making Oncology Care More Effective With Data Analytics

Shipra Malhotra • May 10, 2023

To improve precision oncology treatment using genome sequencing, Arvind Sivaramakrishnan, CIO of Karkinos Healthcare, advises focusing on transaction and front-end systems' fundamental design and workflows before applying AI and analytics. Understanding data patterns is also crucial for better results.

Video

How UCSI Implemented Digital Payments for Better CX

Rahul Neel Mani • May 9, 2023

By leveraging advanced technologies and a strong focus on cybersecurity, UCSI Group has transformed into an innovation hub with a mission to expand access to digital payments and other services. Collaborating closely with regulatory bodies, the group is actively exploring new avenues for innovation.